Book now

Loyalty program

Loyalty Program

Sign up for the loyalty program to receive pleasant privileges right now. We really want our guests to come back to us again and again. Therefore, we have developed a program for accumulating bonuses and discounts on hotel services especially for you.

Join now

Loyalty program benefits

  • Basic level

    Basic level

    Accumulation up to 100,000 rubles
    Accrual of 5%
    Payment with up to 5 points%
  • Silver level

    Silver level

    Accumulation 100 000 – 350 000 rub.
    7% charge
    Payment with points up to 7%

  • Gold level

    Gold level

    Accumulation 350 000 – 700 000 rub.
    10% charge
    Payment with points up to 10%

  • Platinum level

    Platinum level

    Накопление свыше 700 000 руб.
    Начисление 15%
    Оплата баллами до 15%

The loyalty card level depends on the total amount of all purchases and increases automatically.

How the loyalty program works

We will carefully keep statistics of your arrivals in order to timely increase the list of all the advantages that you can take advantage of at our hotel.

  1. Sign up for the loyalty program.

    Join now
  2. Make a reservation at our hotel using the guest's personal account to save nights/rubles and upgrade your level.

  3. Get discounts, save up reservations and more privileges in our loyalty program. Save up points and use them to pay up to 15% of the booking amount at the rate of 1 ruble = 1 bonus.

  4. You can add a loyalty card to Apple or Google Wallet in your phone.

Points and rewards

How to save bonuses
How to spend bonuses

Example of savings

You have paid 20,000 rubles for booking 2 nights in our hotel:

  • The participant of the 1st level of the program will receive 20,000 * 5% = 1000 bonuses.
  • A Level 2 participant will receive 20,000 * 5% = 1,400 bonuses.
  • A Level 3 Gold participant will receive 20,000 * 10% = 2,000 bonuses.
Points are burned out from the moment of accrual after 2 years from the moment of accrual.
You can deduct points yourself in the online booking module when choosing payment methods.:
1. Bank Card
2. Fast Payment System

The amount of the charge: points are calculated based on the amount of the prepayment made at the time of booking.

Cancellation policy:
If the booking is cancelled, the used points will not be refunded and will be burned.
The refund is made without taking into account the deducted points, in accordance with the cancellation policy.

When the cost of the reservation is reduced:
1. If the difference in cost is less than or equal to the payment in points, then points for this amount will be burned. 2. If the difference in cost is greater than the payment in points, then all points are burned, and the amount calculated according to the formula "difference in cost minus points" is offered for refund.

Please note:
- Payment with points is not available for deferred payment methods, credit payments, and non-cash payments for businesses and individuals.
- The loyalty program can only be used for online bookings. The on-site administrator will not be able to make the payment with points.
Sign up for the loyalty program and get discounts!